Guarantee

All products XENA have 12 months limited liability guarantee (exclusively batteries) of the original date of purchase.

The product must for repairing or replacement to be handed in at the original place of purchase.

It must provide to be with the certificate of purchase, forget a problem description and Naw-gegevens of the owner.

XENA, XENA security LLC, XENA Security Inc. and XENA SoSecure V.o.F. are not responsible for possible damage or wounds which from the use or the abuse result of our products.

XENA, XENA security LLC, XENA Security Inc. and XENA SoSecure V.o.F are not responsible for incidents which as directly or indirect result of the use of our product can prevent.

1. Xenalock: Close did ART have been approved?

XN15 (XES15), Art4-keuring have. The Alarmchains ART 4 + More closed follow shortly.

2. Xenalock: Close did SCM have been approved?

No, this is unfortunately not possible The Xenalocks to be closed in fact exact the same such as every other mark, only we give an added value and that is alarm. Because alarm could no longer work: there a conventional strong lock always remains.

3. Xenalock: How does alarm work?

Key, bursts the lock. Do the lock for the disk brake or do the collar/cable in the lock. Close the lock. After 5 seconden you get a control piepsignaal. Hereafter you have to seconden still 15 the time to your engine sit. After the 15 seconden he stands on sharp. He descends: 2 x piepsignaal and then 15 seconden alarm. Hereafter the lock himself will resist on sharp.

4. Xenalock: Alarm does not work!

Check if the batteries sit in the correct manner. Account concerning with + and -. Moreover could there plakbandje the batteries to sit then must this removed become before placing the batteries in the lock. Also call back the batteries from six-pack can try you, and commitment them there in another order. If you place the batteries in the house the lock 1 must give piepsignaal, the this case would not probably be: see point mentioned below with regard to guarantee.

5. Xenalock: Alarm descends spontaneously!

Check if the batteries sit in the correct manner. Account concerning with + and -. Check if long share the sensor between two of the lock (the mouth) not dirty is, and schoonmaak these with a wadding stick Reset the lock by the batteries a couple time and to obtain behind each other Moreover could there plakbandje the batteries to sit then must this removed become before placing the batteries in the lock. Also call back the batteries from six-pack can try you, and commitment them there in another order. If you place the batteries in the house the lock 1 must give piepsignaal, the this case would not probably be: see point mentioned below with regard to guarantee.

6. Xenalock: Alarm continues descend, also already he does not sit to the disk brake!

Reset the lock by the batteries a couple time and to obtain behind each other Check if the batteries sit in the correct manner. Account concerning with + and -. Check if long share the sensor between two of the lock (the mouth) not dirty is, and schoonmaak these with a wadding stick Moreover could there plakbandje the batteries to sit then must this removed become before placing the batteries in the lock. Also call back the batteries from six-pack can try you, and commitment them there in another order. If you place the batteries in the house the lock 1 must give piepsignaal, the this case would not probably be: see point mentioned below with regard to guarantee.

7. Xenalock: The lock descends changeable!

Lock makes bad contact: Check if the contact points of the battery holder sit still well. The libjes in the alarm part where the batteries between to sit. Bend these if need be what further down so that the batteries sit tightly. This vooroorzaakt cannot the batteries jammings apart from each other are possible,

8. Xenalock: How weet I which lock is appropriate the bests?

All engines have other brake disks. It can even be that your engine no longer has the standard brake disk, because these have been replaced already once in the past. For this reason we also not always know which the bests are arranged. But there we have a solution for: But TEMPLATE download simply open, print, cut and are appropriate.

9 Is open Xenalocks also with a penpen pen?

NO, absolutely not. The Xenalocks and closed of remaining competitors are at Art-stichting the right after the news by a herkeuring gone gone. Closed with a lack their Art-recht have lost. Even ours new closed we let us rest from with the current lock system. We have faith, you also?

11. Assortment: How long zit there guarantee on the products?

1-jear on product errors. Guarantee only possible with official purchase proof. To already by our contracted agreements our conditions apply general. Return of products: see point mentioned below.

12. Return: Conditions for returning products.

The product bought by you should show lacks within guarantee period, then you can return the product under the following conditions: The product can become sent with a copy of purchase proof, a begleidend letter with what is found oneself with the product, and in the original packing with all accessories. Retourneringskosten come at your own expense.

Can return on the address mentioned below:

engine man, Batenburg 210.,7423 XS, Deventer