1. Now what I want to order: Go to log on and register.
2. When will I receive my order: You will receive an email after your order with an amount and bank details and the money in our account is sent, delivery is 1 to 2 days after sending ¡
3. Do I guarantee my items: Yes and No, we sell new products but there are also lots of stock (stocklots are remnants) and there's no guarantee.
4. How do I know if there's Guarantee: If an item's warranty will be mentioned in the ad and on your invoice.
5. If something does not fit then I can swap: Yes and No, if something is traded, this can be on your invoice (eg clothing, gloves, cleaning up article)
6. I get my money back: Yes, we Info Returns money for more info see the conditions.
7. Are my items insured by sending: Yes
8. I order from abroad is therefore assured: Yes.
9. I'm sure I have ordered that I also get: Yes, the system itself keeps the inventory file, after the order you have 7 days to pay your order in these 7 days the articles remain reserved for you.
10. The 7 days have passed and I forgot to pay: You always get after about 3 / 4 stark reminder of days, your payment still not received on time we'll call you and talk something with you.
11. Postage costs for returning who paid this: Well the postage costs are always for the customer, sometimes you get a return on those costs paid through the bank. (See delivery terms)
12. I live abroad: No problem, we send to other countries, if you have been geregristreerd works otherwise the same as in the Netherlands.
13. I have the same pay-Administrative Processing abroad: No, these costs are higher for overseas system calculates this for you right out.
14. Is sending to foreign insurance: Yes
15. If I pay from abroad, I need a BIC and Iban: Yes, that is in the mail that you receive from us
16. I see for brands Stick Slots What is this: Stick slots are items we buy into this party items are new in the box and then sold when no longer available.
17. If an article on another site but here's it is no more, Well then this article is not available right now that is someone else was faster and the final order.
18. I buy an item that you ordered especially for me, can I return it: Yes / No, Special order items can not be returned, provided that written agreements are made about.
19. If specially ordered goods are delivered: We order it once the payment has been received and send it right after delivery by
20. I order from abroad and have no credit card what: No problem you can then select the option to pay by bank transfer or Paypal
21. I would prefer to pick up the can? Yes, we have the ability to scribe out however we can not store and by appointment (for more info on "Self-collection")

Do you still have a question email us

or call

06-22481520          10.00/18.00

0570-855962 10.00/13.00